News
Getting Started with Your Cascade Kit: Support Every Step of the Way
Joseph Aldridge, June 2026
After you have received your Cascade3d Kit you don't have to set everything up on your own. If you'd like some support, just give us a call and I'll be happy to guide you through the process.
If possible, it's helpful to book a time with myself or the team in advance so we can arrange a video call and work through the installation together. However, if that's not possible, don't worry, we’re still available to help over the phone.
From setting up the Gateway and installing your sensors to renaming devices and helping family members get logged in, we can talk you through every step.
Once your kit is installed, if you have any questions or experience any issues, we’re here to help. Whether you're experiencing signal problems, want to check your sensor status or need advice on replacing batteries, we’re always happy to assist.
If you have a question about your Cascade3d Kit, please don't hesitate to get in touch with our helpdesk by calling 01285 425690 or email us at healthcare@cascade3d.com .
We look forward to helping you get the most from your system.
Joe.
Introducing the Membership Intelligence Platform (MIP)
Gerry Hodgson, June 2026
Cascade3d has launched the Membership Intelligence Platform (MIP) – an AI-powered addition to the Cascade3d Analytics suite built specifically for leisure operators.
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MIP identifies members at risk of cancellation, measures the retention impact of Group Exercise programmes, and segments membership by behaviour and risk. By combining membership, attendance and booking data, it gives operators a clear picture of where retention efforts will have the greatest impact.
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Insights connect directly to Cascade3d Communicate for targeted, automated campaigns – helping turn data into action.
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Download the MIP product sheet or contact the Cascade3d team to arrange a demonstration.
Hear from our Cascade3d Connected Care users
Rhian Gulliver, May 2026
Gathering evidence on the effectiveness of our smart motion sensors is an important part of every project we deliver. Alongside performance data and professional feedback, we also value hearing directly from family members who support their loved ones as informal carers.
Here is just one of the many positive comments we’ve received. If you’d like to learn more about how our technology can help, please get in touch.
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Cascad3d working with Surrey County Council Reablement service
Rhian Gulliver, April 2026
Cascade3d Connected Care have been working with the Reablement Service at Surrey County Council as part of a county-wide project introducing smart sensor technology. Since launching in February 2025, the project has supported almost 200 residents across Surrey.
The proactive monitoring system uses discreet motion sensors to provide insight into residents’ daily routines and wellbeing between planned care visits. This additional data has helped Reablement Teams personalise care plans, adjust visit schedules and where appropriate, support earlier discharge from the service.
Residents’ family members have also been able to access movement data through the Cascade3d mobile app, providing reassurance and greater visibility during recovery at home.
The project has been a great success and demonstrated the positive impact Technology Enabled Care can have across Reablement services.
Download the full case study.
Reablement 'TEC Me Home' project at Warwickshire County Council
Rhian Gulliver, March 2026
Cascade3d Connected Care have been working with the Reablement Team at Warwickshire County Council as part of their ‘TEC (Technology Enabled Care) Me Home’ project. The proactive monitoring system has been in use for the last 12 months and supported people recently discharged from hospital or recovering from a conditions affecting their independence. The system in installed by the Reablement Team and is used alongside their routine care visits.
The system uses discreet motion sensors and other smart devices to track activity levels throughout the home. This data provides crucial insights into daily routines, including sleep, personal care and meal preparation. As well as the Reablement Team using this data for their case reviews, the residents family can view their loved ones progress via the Cascade3d mobile app.
In addition to the benefits shown in the infographic there were many meaningful personal stories recorded. In one simple example, a family were concerned their mother was not eating enough. Cascade3d sensor data showed the resident was in fact regularly preparing food and using appliances like the fridge, microwave and kettle. With this evidence provided by the sensors the case was re-evaluated by the Reablement Team who agreed with the family that no care package was required and the resident was fully reabled.
Download the full case study to see how Cascade3d Connect Care has enhanced the Warwickshire County Council Reablement Service with this TEC addition.
Waking Night Sensors
Will Jones, January 2026
Supporting Independent Living Through Motion Sensor Technology
Maintaining independence at home is incredibly important for many older and vulnerable people. With the right technology in place, it’s possible to support safe, independent living while also providing reassurance to families and carers. Our motion sensor technology is designed to do exactly that.
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How Our Motion Sensors Work
Our discreet motion sensors are installed within the home and continuously monitor movement and light levels. Unlike cameras or wearable devices, these sensors are non-intrusive and respect privacy while still providing meaningful insight into daily routines.
By tracking patterns of movement throughout the day and night, the system can build a picture of how someone is managing in their own home.
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Monitoring Independence During the Night
Night-time can be a particularly vulnerable period. Our sensors use a combination of motion detection and light level monitoring to understand how a person is moving around their home overnight.
For example, the system can identify:
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Whether someone is getting up and moving independently
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How often lights are switched on at night
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Changes in usual night-time behaviour
This information helps determine whether an individual is coping independently or may need additional support, without disturbing them or requiring any action on their part.
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Supporting Vulnerable Individuals
For vulnerable people living alone, these insights can provide early indications that something has changed. Reduced movement, unusual patterns, or increased night-time activity can all signal potential concerns, allowing timely intervention before issues escalate.
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Working Alongside Carers
If a person receives care support, the sensor data can be combined with care schedules to provide a clearer picture of how care is being delivered.
This allows families, care providers, or commissioners to:
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Understand how often carers are attending
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See how care visits align with actual activity in the home
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Identify gaps in care or opportunities to adjust support levels
The result is a more informed, person-centred approach to care.
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Peace of Mind for Everyone
Our motion sensor technology empowers people to stay independent for longer, while offering peace of mind to families and professionals. By quietly working in the background, it supports safer living, better care planning, and improved outcomes—without compromising dignity or privacy.
Happy New Year from the Cascade3d team.
Cascade3d, January 2026
We hope you all enjoyed a wonderful festive season and wish you a successful and exciting year ahead. We look forward to seeing what 2026 brings.
If you would like to arrange a meeting to discuss any plans you have for the New Year that we could possibly help with, please get in touch.