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At Cascade3d, we’re committed to protecting and respecting your privacy. This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services.


Who are we?

We’re Cascade3d, a data analytics company in the UK providing database-driven solutions for the leisure, sport, fitness and healthcare sectors. Cascade and Cascade3d are the trading names of Core Business Systems Ltd (Registration number 4321924). The registered address is Wesley Hall, Calcutt Street, Cricklade, SWINDON, Wiltshire SN6 6BA.

How do we get information?

We obtain information about you when you use our website and when you contact us about products and services we provide.

What type of information is collected from you?

The personal information we collect might include your name, job title, work address, email address, IP address, and information regarding what pages are accessed and when.
What do we do with the information we gather?

We may use your information to:

•    contact you about our products and services
•    process orders that you have submitted
•    to carry out our obligations arising from any contracts entered into by you and us
•    seek your views or comments on the services we provide
•    notify you of changes to our services
•    send you communications which you have requested and that may be of interest to you
•    process a job application


How long do we keep your information?

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.


Sharing your information

We will not share your information with any third parties for the purposes of direct marketing.

From time to time we use data processors who are third parties who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.


Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our exciting products and services, then please let us know. 


How you can access and update your information

The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please contact us. You have the right to ask for a copy of the information Cascade3d holds about you.

Security precautions 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.



We do not undertake any profiling of the data we hold; all customer data is used as contact information only for our software services.
Use of 'cookies'

Like many other websites, the Cascade3d website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalized service.


It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website. 


Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.


16 or Under

We are committed to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.


Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.


If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.


Review of this Policy

We keep this Policy under regular review.

How you can contact us

Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to Cascade3d, Wesley Hall, Calcutt Street, Cricklade, SWINDON, Wiltshire SN6 6BA.

Alternatively, you can telephone +44 [0]844 736 5227.

Privacy Policy


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